What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I had hearing aides cleaned & notice a difference because of small amt of wax. Im pleased with appt.

Gladys Crouch, on Google

After a few issues were resolved, I couldn't be more pleased with the care and attention I received. Ellen was super taking care of me and getting my hearing aids. She was very thorough and patient in explaining details to me. Much appreciated. And, Roberto at the front desk was...

kathy herman, on Google

well my wife has been mumbling about my hearing for years and just after one of the affordable called or texted so I set an appointment. when we got there and filled out the paperwork they took us right in. but I was raised on a mousey dusty farm and...

John Larkin, on Google

It was quick and easy. The young lady,unfortunately I forget her name, was very helpful very knowledgeable and very friendly. Excellent customer service.

Kent Sawatzky, on Google

I'm super impressed with the help I've received from Affordable Hearing. They check in with me every few months to make sure that my hearing aids are clean and working the way I need them to. Very professional!

Eric Weber, on Google

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